PRIVACY POLICY
Privacy Policy
This page sets out the general principles governing the collection, use and processing of data in connection with the Sigma Lotto Trends™ website and the Sigma Lotto Trends™ mobile application.
Introduction
Sigma Lotto Trends™ places particular importance on clarity, transparency and the protection of privacy. This privacy policy is intended to inform website visitors and mobile application users about how certain data may be collected, used or processed in connection with the use of the Sigma Lotto Trends™ website, the Sigma Lotto Trends™ mobile application or when contacting support.
This policy is provided for informational purposes for the website and the mobile application. It may be updated depending on the evolution of the website, the mobile application, their features, the services used or applicable obligations.
Data That May Be Collected
Voluntarily Provided Data
When you contact us using the email addresses provided on the website or in the mobile application, certain information may be voluntarily transmitted, such as your name, email address and the content of your message.
Technical Data
When using the website or the mobile application, certain technical information may be processed, such as the IP address, device type, operating system, browser used or app environment, date and time of access, as well as certain connection or log data required for the proper functioning, security, maintenance and troubleshooting of the website, the mobile application and the associated services.
Data Related to In-App Purchases
In-app purchases related to the mobile application, such as premium subscriptions or one-time purchases, are managed by Google Play. Sigma Lotto Trends™ does not directly process payment data. Depending on the technical architecture used, certain limited information about the status of a purchase or premium access may nevertheless be processed where necessary for the operation of the application, the provision of associated services or customer support.
Purposes of Processing
Responding to Requests
Voluntarily provided information may be used to handle and respond to contact, information or support requests.
Ensuring the Proper Functioning of the Website and Mobile Application
Certain technical data may be used to ensure the security, stability, availability, maintenance, troubleshooting and proper functioning of the website, the mobile application and the associated services.
Managing Premium Access and In-App Purchases
Limited information about the status of a purchase, subscription or premium access may be processed where necessary to provide, verify or support access to certain features of the mobile application.
Hosting and Data Sharing
The Sigma Lotto Trends™ website is hosted by Infomaniak Network SA, Rue Eugène Marziano 25, 1227 Les Acacias (GE), Switzerland. Certain technical data may be processed by this hosting provider in this context to the extent necessary for the provision, security and maintenance of its services.
The Sigma Lotto Trends™ mobile application is made available through Google Play. In-app purchases, subscriptions and one-time purchases related to the application are managed by Google Play in accordance with Google’s applicable terms and privacy policies. Sigma Lotto Trends™ does not directly process payment data.
Data is not sold and is not transferred to third parties for commercial purposes. It may, however, be accessible, where necessary, to technical service providers involved in hosting, email communication, website operation, mobile application operation, verification of purchase or premium access status, handling of contact requests or associated support.
Retention Period
Data is retained only for as long as necessary for the purposes for which it was collected, in particular to respond to contact, information or support requests, to ensure the proper functioning of the website, the mobile application and the associated services, to manage application support, to verify the status of a purchase or premium access, or to comply with applicable obligations.
The retention period may vary depending on the type of data concerned, the context of its processing and the applicable technical, administrative or legal requirements.
Your Rights
Subject to applicable law, you may request access to personal data concerning you that may have been transmitted in the context of a contact request, support request or exchange relating to the website, the mobile application or the associated services.
If some of this information is inaccurate or incomplete, you may also request its correction. Where applicable, you may also request its deletion, in particular where its retention is no longer necessary for the purpose pursued.
Any request may be submitted using the contact details provided on this page.
Requests for deletion of personal data related to support for the mobile application may be sent to support@sigmalottotrends.com.
Analytics and App Usage Measurement
The Sigma Lotto Trends™ mobile application uses Google Analytics for Firebase to better understand app usage, product engagement and certain usage flows at an aggregate or pseudonymous level.
In this context, technical information may be processed, such as pseudonymous app or device identifiers, app usage events, technical device and app information, approximate location information that may be inferred by Google from technical network information, and limited information related to in-app purchases or subscriptions where provided by Google Play or Firebase.
Sigma Lotto Trends™ may also use limited analytics events relating to app use, selected features, access and purchase flows, and purchase restoration. This information is used to better understand app usage, identify potential technical issues, improve the user experience and reliably provide access to features.
These analytics events are not intended to contain names, email addresses, postal addresses, payment-card data or free-form support messages. Payments and subscriptions remain handled through Google Play. Sigma Lotto Trends™ receives only limited information necessary to provide, verify or restore access to features.
Firebase Analytics is provided by Google. Data may be processed in accordance with Google/Firebase terms and infrastructure. Sigma Lotto Trends™ does not sell analytics data and does not use Analytics to make predictive lottery promises.
Pseudonymous Technical Identifier for Access Consistency and Security
The Android app may use a pseudonymous technical identifier to support access consistency, service security and fair-use conditions. This identifier is not intended to identify a person by name.
Retention and Rights Relating to Analytics Data
Analytics data is retained according to the settings of the Google Analytics/Firebase property and the operational needs of Sigma Lotto Trends™. Data subject requests may be submitted using the contact details in this policy. Because certain technical identifiers are pseudonymous, Sigma Lotto Trends™ may need reasonable technical context to associate relevant data where technically possible.
EU Representative under Article 27 GDPR
For users located in the European Union, Sigma Lotto Trends has appointed Instant EU GDPR Representative Ltd as its European Union representative under Article 27 of the General Data Protection Regulation (GDPR).
EU Representative contact details:
Instant EU GDPR Representative Ltd
Office 2
12A Lower Main Street
Lucan, Co. Dublin
K78 X5P8
Ireland
Email:
contact@gdprlocal.com
Website:
www.gdprlocal.com
Users located in the European Union may contact the EU Representative regarding matters related to the processing of their personal data under the GDPR.
Contact
For general questions about the Sigma Lotto Trends™ website, the mobile application or this Privacy Policy:
For help, support or deletion requests related to the mobile application: